Privacy Policy

Personal data protection for the Users of the services of this Website is a particularly high priority for FIRST. Through this Privacy Policy (hereinafter, the Policy), FIRST informs the USERS of the website www.first-simulation.com regarding what their personal data collected on the Website are used for, so that they may decide, freely and voluntarily, if they wish to provide the information requested.

FIRST reserves the right to modify this Policy in order to adapt it to changes in legislation, jurisprudential criteria, industry practices or the interests of the company. Any modification to this Policy will be announced in advance so that you are perfectly aware of any changes.


RESPONSIBLE PARTIES

The party responsible for personal data use is:

Cathedral Tech, S.L.

Tax ID number: B91225656

C/ Farmacéutico Murillo Herrera, 3. 41010 Seville, Spain.

(+34) 954 732 120

info@first-simulation.com


PURPOSE OF PERSONAL DATA USE

Personal data is collected and used by this website for the following purposes:

Managing users and providing the services offered through our website: We will use your data to provide the services we offer on our website and to manage user registrations on sections of the website that require prior registration to access the reserved area.

Manage, through email, requests for information, queries, requests, complaints and questions received through the online forms enabled for these purposes. Using the information you provide us with, FIRST will provide you with an answer, send you information about our services and offer solutions that meet your needs. FIRST commits to using the data obtained and provided by you only as long as it is necessary for the purposes described, and as long as you do not revoke the consent given.

Manage appointment requests through the online appointment service. To request an appointment online, this area is accessed with an email address and password that are strictly personal, confidential and non-transferable. The user is solely responsible for storing/saving them.

Manage the contractual relationship established between you and FIRST. Generally speaking, when the handling of your data is based on carrying out a contract of which you are a party, we will use your data in accordance with that established in the contract signed between you and FIRST in order to comply with the contract itself, as well as administrative management and financial matters. With regards to invoices, the storage period for data shall be the minimum amount of time established by accounting and fiscal regulations, that is, six years. With regards to informed consents for interventions, your data shall remain stored in compliance with the legally established periods.

Manage, provide, expand and improve services that the user decided to subscribe to or register for. Adapt these services to improve their quality for users.

Comply with the legal obligations required of FIRST, in its capacity as the Party Responsible for Personal Data Use.

Newsletter mailings and subscriptions: FIRST has online forms through which you can give your unequivocal consent to authorise the receipt of information through electronic newsletters, as well as information regarding the activities organised by FIRST.

Carrying out satisfaction surveys: In order to verify your satisfaction with the services provided by FIRST, we can conduct satisfaction surveys to improve the quality of our procedures and services.

Manage applications for personnel selection processes: For users who have applied to job offers through this website.

Manage registration for events organised by FIRST: For users who sign up for events offered by FIRST, your data will be handled to manage the events and inform you of related events and activities of interest. In the event that you authorise the use of your recordings or images from events, these will be used exclusively to spread news about said events and will remain stored unless you revoke your consent.


STORAGE PERIOD

The personal data you provide shall remain stored for the amount of time necessary to manage your query, suggestion, claim or complaint, as well as to receive the services requested or to carry out the contractual relationship established between yourself and FIRST. Once the above has finalised, your data shall remain stored for the amount of time necessary to comply with legal obligations or for the period of time that a judge or court may require. In the event of subscriptions to electronic newsletters, your data will be used unless you revoke your consent or object to its use. Regarding CVs that are received for job postings, your personal data will be used for two years unless you revoke your consent or object to its use.


LEGAL BASIS

FIRST has legitimate grounds to use personal data according to the following legal basis:

Executing a contract: handling your personal data is necessary for managing, maintaining and executing a contract signed between you and FIRST.

Consent of the interested party: you have given your consent by completing a form which authorised the use of your personal data for a specific purpose(s). You may revoke your consent at any time through the means made available to you.

Fulfilling legal obligations: using your data is necessary in order to comply with the legal obligations established by law (fiscal legislation, mercantile law, labour laws, etc.).

Legitimate interest: using your data is based on the legitimate interests of FIRST when there is no other legitimizing basis that allows its use. In all cases, we have taken into consideration our legitimacy so as not to cause any damage to your fundamental rights and liberties, taking into account reasonable expectations based on your relationship with FIRST.


UPDATES

In order for the data contained in our processing systems, computers and/or on paper to always be up to date and correct, we will try to keep them updated. For these purposes, the user must directly notify any changes by communicating, by reliable means, the corresponding area or department of FIRST.

If you provide us with the personal data of a third party through one of our forms, you guarantee that you have informed the third party of this Privacy Policy and that you have obtained their permission to provide FIRST with their data for the indicated purposes.

In compliance with Article 14 of the General Data Protection Regulation, where personal data have not been obtained from the individual himself, FIRST shall provide the individual with the necessary information regarding the third party who shared their information.


RECIPIENTS

The personal data collected will not be released or shared with third parties except in cases necessary for the development, control and fulfilment of the purpose(s) indicated, in cases specified by Law, as well as in specific cases when the User is expressly informed.

FIRST will communicate and release your personal data to comply with the previously mentioned purposes, based on the legal basis of personal data use explained above.

Public Administrations, the Justice System and, in general, competent Authorities when FIRST has a legal obligation to provide them with your personal data.

Service providers of FIRST who will access your personal data as data processors when said access is necessary as a result of the services they provide to FIRST.

All service providers of FIRST with access to personal data have signed the corresponding data handling contract in accordance with Article 28 of the General Data Protection Regulation, and are thus required to comply with the following obligations: apply the appropriate technical and organizational measures; use personal data for the agreed-upon purposes, while strictly following the instructions laid out by FIRST, and they are required to destroy the data once the provision of services has ended.

As a result of the activity carried out by FIRST, it is possible that data may be transferred internationally to countries located outside of the European Union, or to countries that do not offer an adequate level of data protection. In these cases, necessary measures will be taken, with adequate guarantees, through the use of standard Contractual Clauses that legitimize the international transfer.


USER RIGHTS

The interested party, in all cases, may exercise their rights in accordance with the General Data Protection Regulation, as follows:

  • Right to request access to their personal data,
  • Right to request rectification of their personal data,
  • Right to request elimination of their personal data,
  • Right to request limitations regarding how their data is used,
  • Right to object to the use of their personal data,
  • Right to data transfer.

The interested party may exercise these rights by submitting a request, along with a photocopy of their personal ID card or passport, specifying which right they would like to exercise, sent to Cathedral Tech, S.L., to our Data Protection Officer, to the address listed at the beginning of this Privacy Policyclearly indicating General Data Protection Regulation Reference on the envelope. The User may also send an email to info@first-simulation.com.


SECURITY MEASURES

FIRST has taken, for its information system, the legally required technical and organizational measures to guarantee the security and confidentiality of stored data, thus preventing, to the extent possible, any changes, loss, or unauthorised access or use.